A cracked screen doesn't mean a new iPhone. Apple's service is the safest for Face ID and True Tone. Third-party shops cost half as much but carry risks. DIY is possible but tricky. We break down the right call for your model.
| iPhone Model | With AppleCare+ | Without AppleCare+ |
|---|---|---|
| iPhone 16 Pro Max | $29 | $379 |
| iPhone 16 / 16 Pro | $29 | $279–$329 |
| iPhone 15 series | $29 | $279–$329 |
| iPhone 14 series | $29 | $229–$329 |
| iPhone 13 series | $29 | $199–$329 |
| iPhone 12 series | $29 | $199–$329 |
| iPhone SE (any gen) | $29 | $129 |
Key takeaway: If you have AppleCare+, the answer is almost always just use Apple. $29 for a genuine screen replacement with full warranty restoration is unbeatable.
Apple uses genuine OLED panels and has a proprietary pairing process that preserves Face ID and True Tone calibration perfectly. Mail-in takes 5–7 days; walk-in to an Apple Store is often same-day. Apple also offers a 90-day repair warranty.
A reputable independent shop can replace your iPhone screen for $60–150 depending on model. Quality varies — the best shops use "aftermarket OEM" or refurbished Apple displays. Avoid shops that won't tell you what brand of screen they're using. Ask specifically: "Will my Face ID still work?" before agreeing to any repair.
iFixit sells screen replacement kits for most iPhone models. iPhone 6/7/8/SE screens are genuinely beginner-friendly. iPhone X and later are significantly harder — Face ID can be permanently broken if the connector cable is mishandled. We'd rate iPhone 12 and later DIY as "Advanced" difficulty. Only attempt this if you've done electronics repair before.
A simple crack that doesn't affect the touchscreen is usually a "repair when convenient" situation — not an emergency. But if you're seeing:
...then repair sooner rather than later. Water damage from a compromised seal is far more expensive than a screen replacement.
The best way to avoid this situation entirely is a good case and screen protector. After a screen repair, these two purchases will likely save you from this conversation again:
A $10–20 tempered glass protector absorbs the impact of drops that would crack your screen. The protector cracks instead of your $300–$379 display. Replace the protector every 6 months.
Shop on Amazon →Apple's 1-year limited warranty doesn't cover accidental damage anyway, so a cracked screen already isn't covered. However, a third-party repair can void AppleCare+ for future claims on that same component. If you have AppleCare+, use it — it's $29 for a genuine replacement and it's the obvious answer.
If Apple does the repair: yes, 100%. If a third-party shop does it: it depends on the shop's skill. The Face ID sensor is bonded to the original screen and must be carefully transferred during the repair. Ask the shop directly: "Will my Face ID still work after this?" A reputable shop will know exactly what you're talking about and explain their process.
Apple Store walk-in repairs are often same-day — typically 1–2 hours if they have your model in stock. Mail-in to Apple takes 5–7 business days. Third-party shops usually complete screen replacements in 30–60 minutes.
On modern iPhones (iPhone X and later with OLED), the outer glass is fused directly to the display panel. They're one unit. Some specialized shops offer "glass-only" repairs using a laser separator, but this is high-risk on Face ID iPhones and rarely worth attempting outside of professional repair labs.
A screen-only replacement doesn't touch your data — your storage chip stays in the phone the entire time. That said, always back up to iCloud or your Mac before any repair. It takes 10 minutes and removes any possibility of losing photos if something goes sideways during disassembly.
Almost always yes. Third-party screen replacements run $80–150 on an iPhone 12 or 13 — far cheaper than replacing the phone. As long as the battery health is above 80% and there's no water damage history, a screen repair easily extends the phone's life by 2–3 more years.
iPhone screen repairs are almost always worth doing. Even an older iPhone 13 is worth a $60–150 screen repair if the rest of the phone works well. The exception: if the back glass is also cracked, the phone has water damage history, or the battery is also failing — at that point you're starting to approach the cost of a refurbished replacement.
For anything iPhone X or later, we strongly recommend going through Apple or a shop that specifically advertises Face ID preservation. The $30 you save at a sketchy mall kiosk is not worth losing biometric unlock permanently.
More repair guides: Is Your iPad Worth Repairing? · AirPods Not Charging? Fix It · MacBook Battery Replacement Cost
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